Running an effective auto shop is the way to make maximum profit each day and to build relationships with customers. That’s why many of today’s auto shop owners have automated their business processes which helps not only to save labor time, hold control of the business effectiveness of the shop but also business automation is a real opportunity to improve customer service and to increase at the same time customer return rate.
After having looked into the work processes of auto shop business the top software products available on the market were determined, here are the 5 best, in no specific order.
Pros: RoWriter is relatively easy to navigate after figuring everything out, has a rich list of features any repair shop would need.
Cons: The software contains some spelling errors, grammar mistakes, and comparing to some other applications RO Writer could have run faster.
-Draft fast, easy estimates, schedule work orders and future maintenance, accept payments
– Inventory management, auto parts ordering
-Time scheduling, employee time-clock management
-vehicle / customer information tracking
Pros: AutoRepair Cloud feels very intuitive and easy to handle. Excellent system that is cost efficient and works well. It helps to manage customers, inventory, and keep track of your annual/monthly budget.
Cons: It lacks integration with any of the labor times guide providers, and requires effort at the beginning to set labor times manually.
-Easy vehicle/customer management
-Inspection reports, estimates and invoices
-VIN code scanner/decoder
-Mobile application to shares workflow with the customer
Pros: The MaxxTraxx Editions Affordable and Easy-to-Use software designed for use in Automotive, Heavy Truck, RV, Motorcycle, Bicycle, Marine, Restoration and Specialty repair shops, with multiple editions for all business sizes.
Cons: The interface appears to be a little outdated, and repair order creation is rather intricate process for the beginners.
-Repair order history, vehicle/ customer tracking
-Electronic auto parts ordering, inventory management
-Integrated marketing tools (letters, post cards, reminders)
Pros: ALLDATA Manage Online was developed to provide shop owners with tools to run their business effectively. It provides very reliable and bug free software and automates a lot of the customer service.
Cons: It is rather overpriced for small and medium-sized business budget, charges additional fees for using complementary mobile versions of the management application. At the beginning configuration setting-up takes some time and effort.
-Track customer histories
-Look up the complete 17-digit VIN from a license plate using QuickVIN
– Online Parts Ordering
– Easily track and assign jobs to technicians and bays
– Print or email with parts and labor organized estimates
Pros: AutoFluent is very easy to maneuver and forgiving for those of us that are not so tech savvy. Great reports, quick response time with customer support.
AutoFluent is designed to help you improve how you track and manage your customers, employees, sales, inventory and suppliers.
Cons: The reports for customers, vendors, and inventory are a bit cumbersome to use and their options are limited, there is no option to save reports you might use repeatedly. Also, once an invoice is confirmed there is no chance to adjust the pricing or add any charges.
-Review and search customer and vehicle information by phone, address, vehicle, invoice number of
-Email marketing automation
-Comprehensive sales reporting for profit, commission, productivity, and more
-Bar/VIN code scanning, use CARFAX data to load vehicle data with a license plate or VIN, view vehicle service history
-Labor guides from AllData, Mitchell1, Real Time Labor Guide and Motor